tripadvisor hollywood casino charles town wv

The point is, talk with your employee make them aware of the fact that they are professional. I do like coming to Charles Town Races & Slots, I like meeting people and I enjoy talking to ever one, the atmosphere is pleasant and I come to socialize. There where a lot of Big winners (smile) guest who were the winners. I was their on Thursday night for the drawing. In the recent months I have visited Charles Town Races & Slots, nothing has changed, as far as we as African American being winners. Another reason for my not visiting was I notice we as African Americans are not the ' BIG WINNERS' there. For about 6 months to a year I stop coming to Charles Town. this is a quote ' The Asians, whites and Hispanic will always be winners here, we see to that, they spend a lot of money' I had to see who was doing all this talking and again it was two of your employees. I overheard a converation that really shocked me, I had my back to them so I could not see who was talking. The next time I visited Charles Town, I was setting in the food court drinking coffee in one of the booths. My first experience in Charles Town was at the promotion counter, a older white woman was registering me for a players card when she finished she did not say thank you and good luck ' she said now go and leave all your money here' I over looked that comment. Driving 2 hour to Dover or 3 1/2 hours to Altantic City was getting old. I really enjoyed coming to Charles Town (1). I have been visiting Charles Town Races & Slots for about 2 years. I think management needs a class in Public Relations.įirst I would like to introduce myself, I am a 50 yr old African American woman. And, no, most employees are not friendly or helpful.

A pretty entrance and another park garage doesn't make up for a poor payout of the slots. Bring a sweater or jacket because the temperature varies widely from room to room. The public soda station was not working the last couple of times we went, either. Heads up Charlestown ~ you're losing gaming customers! The new Epic Buffet is wonderful, however, and the place is very clean. Now instead of going weekly or every couple of weeks, we go once in a blue moon because it's no fun not to win at all. We've tried all times of the day and night, week days and week ends, early morning as well, and it makes no difference. They used to pay off well enough for you to at least keep playing but since they started all of the additions and remodeling, the slots are as tight as can be. We live in Leesburg, VA and have been going to Charlestown Slots for over 10 years now, back when the slots area was just a little hole in the wall.

Tripadvisor hollywood casino charles town wv